International House Malta

GENERAL TERMS AND CONDITIONS APPLICABLE TO THE BOOKING.
Description of the booking process, deposit payment, balance payment

1. Making a booking.
1.1 The booking will be made via langart.net through an online booking system.

2. Deposit payment
2.1 A deposit, to secure a place on the course, will be charged to the student at the time of booking.

3. Balance payment
3.1 The balance will be paid by the student to the school directly.
3.2 For the payment of the balance, the school will issue an invoice to the student, with the deposit deducted, and forward it to the student along with confirmation of enrolment and other documents relating to the booking. The invoice will include the methods of payment accepted by the school, as well as the deadline for payment.

For latest booking terms, to include changing the booking, cancellations, withdrawal from the course, and others, please consult the below:

Payments

The remaining balance must be paid no later than 14 days before arrival.

Payments can be made using any of the following options:

Bank Transfer – Bank of Valletta

Account Name: Business Language Connection Limited (operators of International House Malta)

Bank Address: Bank of Valletta PLC, Preluna Branch, Sliema, Malta

SWIFT: VALLMTMT

IBAN: MT23 VALL 2201 3000 0000 4001 0251 236

Bank Transfer – Revolut

Beneficiary: Business Language Connection Limited

Bank Address: Revolut Bank UAB, Konstitucijos ave. 21B, 08130, Vilnius, Lithuania

SWIFT: REVOLT21

IBAN: LT69 3250 0359 4824 3835

Revolut Tag: @ihmalta

Other Platforms

TransferMate: ihmalta.transfermateeducation.com

Flywire: ihmalta.flywire.com

When making a payment, please include the Enrolment ID of the student (the last 5 digits of your reference number, which can be found on the invoice, e.g. 100/15912/15987).

All bank charges must be covered by the sender. Bookings that are not paid within the deadlines may be cancelled.

Price adjustments

For information on how prices are applied to advance bookings and may be revised in case of changes to taxes or supplier costs, please see Section 2.

Cancellations, Refunds, Termination & Postponements

All cancellations must be made in writing (by email or letter). Verbal cancellations are not accepted.

Cancellation before arrival:

More than 28 days before start date – €150 cancellation fee applies, balance refunded.

28–14 days before arrival – 50% refund.

Less than 14 days before arrival – no refund.

Cancellation due to visa refusal:

In case of visa refusal, students are entitled to a full refund less a €150 cancellation fee, applicable bank charges, and any additional expenses incurred. The official visa refusal letter must be provided to process the refund.

Students from high-risk countries must book the Guard.me Multirisk Plus Cancellation insurance through the school. In such cases, refunds must be claimed directly from the insurer.

Insurance cover applies only if the visa refusal was genuine and outside the student’s control. No cover applies where refusal results from missing documents, late application, prior refusals, criminal record, or other factors within the student’s control. The school will provide supporting documents to assist with insurance claims but cannot influence or guarantee the outcome.

Postponements

Requests must be made in writing.

One free change is allowed if requested before the start date.

Postponed bookings must start within 12 months of the original start date. After that, all fees are lost.

Once postponed, bookings cannot be refunded if later cancelled.

A rebooking fee of €50 applies to each extra change after the first request

The current price list will apply if the new start date is more than 12 months after the original booking date.

Postponed bookings are also subject to the provisions on prices and advance bookings in Section 2.

Postponements are subject to availability, and the same services may not always be guaranteed.

Shortening after postponement: postponed bookings cannot be shortened. If a shorter course is requested, the cancelled portion will follow the normal cancellation rules, and no refund will be given for unused weeks.

Seasonal supplements: if a booking is moved from low season to high season, the high season supplement applies. If moved from high season to low season, no refund of the supplement will be given, and it cannot be transferred or used as credit for other services.

Special offers: If a booking is made under a specific promotional offer, the terms and conditions of that offer will apply in addition to these Terms and Conditions.

No-show: no refund

Termination of the course by the student
If a student decides to stop or shorten their course after it has started, no refunds will be given for tuition, accommodation, or other booked services. Course fees are also non-transferable to another person.

Termination of the course by the school
The school reserves the right to terminate a student’s course or accommodation if the student seriously breaches school rules, visa conditions, or Maltese law. In such cases, no refund will be given, and any outstanding fees must still be paid.

Visa students
If a student is in Malta on a study visa issued with school documents and their course is terminated (whether by the student or the school), the school must inform the authorities. In such cases, the visa is normally revoked by the authorities, and the student will need to make the necessary travel or immigration arrangements.

Refund processing
Approved refunds will be issued within 12 weeks of receiving the completed refund request and all required documentation. Refunds are made using the same payment method as the original payment, and all bank or transfer charges are the responsibility of the student.

Full Terms and Conditions available here: https://www.ihmalta.com/terms/